Smart TV/TV box cannot connect to WIFI 6 solutions

Smart TVs and TV box products have entered millions of households, and problems associated with high-quality operating experience will also arise. What if the smart TV and TV box products cannot connect to WIFI? Here are some tips for troubleshooting the set-top box and TV Wi-Fi connection. I hope to help you solve some practical problems.


First move: Shut down and restart the Wi-Fi connection.

With the set-top box and TV internet, the set-top box and TV will keep a network IP address assigned by the Wi-Fi connection. It will be applied to the current Wi-Fi. If there is no address conflict, there is no need to worry about it. If there is a conflict, you have to Shut down and restart the Wi-Fi connection. The method is as follows: Open the STB, TV menu, enter the "Settings" column, select "Wireless and Network Settings", enter the "Wi-Fi Settings" item, select "Close Wi-Fi" in a new window, after the completion of the closing operation, Reenter the project and select "Open Wi-Fi" to restart the Wi-Fi connection.

The second measure: ignore the network.

If the above method does not work, you should choose to let the Android device ignore the network and re-add operations. The method of operation is as follows:

Move to the need to ignore the network coverage, choose to ignore the network, return to the coverage, waiting for the network to automatically display, and then enter the network password to log in again. In this way, the Android set-top box and TV should be able to get a new address and work normally.

The third measure: Check the Wi-Fi password.

Normally, the Wi-Fi password should be changed at regular intervals; however, when the network makes such adjustments, the set-top box and TV will not be updated automatically, and the Wi-Fi password needs to be manually updated.

Move to the problem network coverage, enter the Wi-Fi configuration items that need to be adjusted, select "Adjust network settings", enter the new password in the window and enter the password information for review, and finally select "Save password". This will allow Wi-Fi to work.

The fourth measure: Check Wi-Fi advanced settings.

If all of the above methods do not solve the problem, the next step is to enter the advanced settings of the Android set-top box and TV Wi-Fi.

Open the set-top box, TV menu, enter the "Settings" window, select "Wireless and Network", enter "Wi-Fi settings", then enter the "Advanced" option, enter the "Proxy Server Settings", confirm that the Android device does not use a proxy server, if If an agent discovers an IP address or domain name, deleting it will resolve the Wi-Fi connection failure.

Tip: In most cases, the proxy and port settings will not be changed; but when there are common problems with Wi-Fi, choosing to view these items is not wrong.

The fifth measure: set a static IP address.

Another solution is to set a static IP address for the Android device. This indicates that there may be a DHCP address allocation problem on the router that the user needs to connect to, or the device has obtained the wrong address. In order to set a static IP address, enter the information in the static IP address setting field (IP address, gateway, subnet mask, DNS, etc.).

The only problem with setting a static IP address is that it will work for all Wi-Fi, so only use this method to solve the problem if the user is only connected to one Wi-Fi connection.

Sixth trick: Turn off the Wi-Fi sleep strategy.

If Wi-Fi is often a problem, users should try to set the Wi-Fi sleep policy to never to see if the problem will disappear. If this policy is set to Never, the power consumed will increase, but on the other hand, this will make the Wi-Fi connection more stable.

In fact, as long as you find the right way, you can solve the problem that Wi-Fi cannot be connected. Not blindly think that the TV is broken!